Commercial PC Repair Services

What’s Different about a Commercial or Industrial PC?

Computers are computers, right? Is there really any difference between a commercial PC and a consumer PC? Yes and no. All computers are built to receive, process, and store information, and then use that information to help make dedicated operations or applications happen in an efficient manner. What makes commercial PCs and industrial PCs different is their specific application. Commercial PCs are designed to drive and monitor some very specific processes, and ideally, they’re also built with components that are engineered to be more rugged, durable, reliable, and long-lasting. This is a particularly important consideration for industrial environments, or for other environments which can place some extra stress on electronic equipment.

Many commercial PCs and industrial PCs are fabricated to be able to function in harsh environments. But even so, the internal components of a commercial PC are similar to those you’d find in other computers: a CPU, a motherboard, RAM, expansion slots, connection ports, dedicated software applications, etc. Where are commercial PCs used? You’ll find commercial PCs in practically every industry, from manufacturing, to production, to retail, to medical and research, to government. If it needs doing in a commercial or industrial environment, there’s probably a computer which can help you to do it both faster and better.

What Are Some Common Causes of Commercial PC Failure?

And as is the case for other computers, the components of commercial PCs can wear down or even lead to hardware breakdown over time. And once there’s a hardware failure, your computer and whatever equipment it drives are both essentially rendered useless until the issue is addressed. What are some of the common issues which can lead to commercial PC failure? Here are a few that we see more commonly in our repair and refurbishing work on these units at AES:

Extreme temperatures

Extended exposure to either high temperatures or low temperatures can take its toll on any commercial or industrial equipment, and that’s even more true for the sensitive electronic components found within a commercial PC.

Humidity & moisture

Moisture is one of the greatest threats to the internal components of a PC. And while commercial PCs are built to be well-insulated, excess humidity can be all it takes to shorten the life of your equipment.

Dirt, grease, & chemical contaminants

Infiltration by contaminants like dust, dirt, oils, or chemical vapors that are common to industrial environments can lead to damage with the internal components of your commercial PC. This type of contaminant exposure is another prime cause of early failure for all sorts of computers and other electronics.

Power surges or related issues

Commercial PCs depend upon a steady flow of current in order to operate correctly. A surge in your power supply or other over-voltage condition can be all it takes to produce some internal malfunctions.

Electronic component failures

Sometimes the issue isn’t with any external influence; it’s more a problem with how your original PC components were manufactured. For example, there could be some connection points in your printed circuit board (PCB) that simply weren’t imprinted correctly in the first place. Thankfully, most issues like these are completely repairable in the hands of a dedicated, professional electronics technician.

Commercial PC Repair at AES

Got some issues with your commercial PC that need addressing? Don’t just assume that it needs replacing; let us provide needed repairs instead! The AES team is incredibly effective at accurately diagnosing, repairing, and restoring internal PC components, along with every other type of industrial electronic equipment.

Just Send It On

Pack your commercial PC (along with any other electronic equipment that may need some attention) with protective material, and then send it on over! If you’re able to describe any specific failures or issues you’ve noticed, that will help us too. But in any case, send your equipment on to us and let us diagnose it and repair it for you!

Shipping Details

Ship your items to AES at 101 Technology Lane, Mount Airy, NC 27030, with your company name, your name, and a phone number at which you can be reached. If you’re local to our facility, you can also just choose to drop your equipment off in person. We’ll be glad to take it from there!

Item Check-in, Troubleshooting, & Repair Quote

Once we receive your commercial PC, we’ll check it into our system and give it a unique tracking ID, as well. We’ll then proceed to thoroughly analyze your equipment and identify whatever issues may be going on. We’ll then be ready to generate a repair & service quote detailing exactly what needs to happen in order to restore your equipment to optimal working condition.

Personalized Follow-Up

Your individual, personal Customer Service Representative will then reach out to inform you about exactly what’s going on with your commercial PC. Your representative will also share the repair cost quote, and will be happy to help answer any questions you may have.

Now, Let’s Make Those Repairs Happen!

Once you give us your “official” green light, we’ll get your commercial PC repair right on our technician team’s schedule, and then we’ll get to work! We’ll complete all needed repairs, maintenance, and refurbishment, and we’ll give your commercial PC all the individual attention it deserves in the process. AES does the job right for you the first time, and any other time you need us! Once everything is finished, we’ll carefully package your item(s) for a safe return, and then we’ll promptly ship everything back to you. If you dropped off your equipment in person, we’ll simply notify you that it’s ready for pickup.

Why You Should Entrust AES with Your Commercial PC Repair Services

Replacing a commercial PC can sometimes be a scary – and expensive – proposition. The good news is that replacement really isn’t your only option. Consider partnering with the AES team to provide you with a better, more affordable repair solution! Here are some more specific reasons you should partner with AES:

Commercial PC Service Whenever You Need It

Troubleshooting, testing, repairing, and refurbishing a commercial PC is a process that doesn’t happen overnight. But don’t worry, our electronics repair team is well-equipped for the task, and we’re very effective and efficient in our approach to PC repairs. We offer a quick turnaround time of 8-10 business days for most projects, but we can also provide a RUSH turnaround time of 1-3 business days, if that’s what you really need. We’ll work hard to meet your specific turnaround timetable!

The Best-Trained, Most-Experienced Electronics Repair Technicians

Our team completes effective repairs on electronics, including commercial PCs, every single day. When it comes to repairing industrial electronics equipment, nobody takes better care of you than AES. And our team isn’t just experienced; they’re well-trained, too. We invest in regular, ongoing training opportunities for our technicians, to make sure we’ll always be in a great position to meet your repair needs.

Personalized Attention to Your Needs

Many commercial repair organizations tend to make you feel like you’re nothing more than “just a number.” If you’ve ever been down that road, then you’ll find doing business with AES to be a bit of fresh air! Every individual customer and every client relationship really does matter to us! You’ll be assigned to a personal representative who will serve as your single point of contact for guiding you through every step, and we’ll also keep you up to date on our progress in repairing your equipment.

Effective, Affordable Solutions

Why pay to replace an expensive piece of equipment like a commercial PC, when our team can repair and refurbish it for LESS? On top of that, we’ll also make a point of returning your equipment to you in like-new or even better-than-new condition! One of the things our clients like best is the way AES comes alongside to meet their repair needs in a timely manner, while also saving them money, time, and lots of potential headaches in the process!

Industry’s Best Warranty!

And here’s one more thing you shouldn’t miss about AES. Most repair providers just want to sell you on their services, but then they won’t necessarily back up their repairs with any kind of meaningful warranty. At AES, we believe in the quality of our workmanship to the point that we offer a 24-Month Limited Warranty for ALL REPAIRS! If a problem related to our workmanship should arise during the warranty period, AES will provide any needed follow-up repair service at NO additional cost to you!

Trust AES for Your Commercial PC Repair & Service Needs

Ready to get your commercial PC back online, and working the way it should for the benefit of your enterprise? We can make that happen for you; AES has you covered! Reach out today at (866) 386-1001, and let us provide you with your ideal repair solution! We’re standing by to help!